This privacy notice explains how we collect, use and protect your personal information when you attend our clinics, contact us or use our services.

We collect personal information such as your name, contact details and relevant medical information in order to provide safe and effective healthcare. This allows our practitioners to assess, diagnose and treat your condition appropriately.

We only collect information that is necessary for your care. Your data is stored securely and is only accessed by practitioners and authorised staff involved in your treatment or the running of the clinic.

We may use your contact details to communicate with you about appointments, treatment updates and clinic information. Where appropriate, and with your consent, we may also send you relevant health information or updates. You can opt out of these communications at any time.

Your personal data may be shared with other healthcare professionals, such as your GP or consultant, where it is necessary for your care and with your consent. We may also share limited information with trusted service providers (such as payment processors or administrative support) to operate the clinic effectively.

We retain your information only for as long as necessary to meet legal, regulatory and clinical requirements. Medical records are typically kept in line with professional guidelines.

You have the right to access the information we hold about you, request corrections, restrict how your data is used or request its deletion where appropriate. You also have the right to object to certain types of processing, such as direct marketing.

We take the security of your data seriously and have measures in place to protect it. In the unlikely event of a data breach, we will act promptly and inform you where required.

If you have any questions about how your data is used, or wish to make a request, please contact the clinic directly.